Returns Postage Label


More info.

Make 4 payments of $3.75 over 8 weeks and get it now!

Available Options

Calculate Shipping

The Returns Postage Label is a cost effective way to return or exchange your purchases (Australian addresses only.) 

It includes:

  • A prepaid shipping label that is emailed to you. You simply print the label, attach it to the parcel and lodge it at the post office. 
  • PLUS free shipping on the exchanged item and any additional items if you decide to add to your order.


Before ordering the returns postage pack please double check the items you are returning are in the same condition you received them. We understand you may need to open a plastic bag to try things on, so don't worry if the bag is opened but do make sure the item is clean, unused, hair free, has all swing tags attached and is back in it's product packaging it. Items that aren't in original condition can not be accepted. 

The following items are not returnable: Special order of non stock products or made to order items.

Returns must be received within 30 days (from the receipt of parcel).

Please include your order number, the item you are returning and what you would like us to do in the Return Details box AND in the parcel you are returning. It helps us to speed up the returns process if all the information is with the returned item :)

Please allow up to 1 business day to receive your shipping label email. The email will come from Australia Post, if you haven't received it after one business day please check your SPAM box and then contact us.



Brand Ashbree

Returns Postage Label

By: on 25 October 2023
Absolutely seamless and showing complete faith in the customer. Cannot recommend Ashbree Saddlery for their customer service and quality of product!

Product return due to wrong size ordered

By: on 16 February 2023
The most simple product return process. Kylie's customer service was exceptional

Excellent Service

By: on 19 August 2020
I had to return a product as i ordered the wrong size, the return process was simple and extremely quick, defiantly makes me what to order more.. great job thank you.

Pink Kids Boots

By: on 7 August 2020
Super helpful. Returned shoes and had a new pair for my daughter within that same week. Couldn't believe it. Super happy. Thank you for being so reliable and so quick to return emails about queeries.

Returns Postage Pack

By: on 27 June 2020
Having ordered the wrong size boots I had to return them to Ashbree via the Returns Postage Pack. I organised this easily over the phone. Posted them off with the printed off label on a Monday. The the next sized boots arrived 10 working days later. All very efficient.

Returns Postage Pack

By: on 15 June 2020
I had to return a purchase to Ashbree and bought the postage pack on the website. I received the email with the shipping label the same day. I packaged the parcel, fixed the label to the package and off it went. No hassle. Parcel was received by Ashbree in a couple of days and refund was issued. Quick, easy, and convenient.

Return postage package

By: on 5 November 2019
This is a great idea and was so easy to use and worked well.

customer service plus

By: on 26 September 2019
Firstly, Ashbree customer service is the best I have received whilst shopping online. The first pair of boots I ordered were too big so I went down another half size. The returns process was fantastic! Haven't worn the boots out yet but on first look, they seem to be good.

Returns postage pack

By: on 10 April 2019
Even though its always a pain to pay postage this pack made it very easy. They just send you a sticker and you attach it and its all done. Very convenient. Thanks Ashbree.

Simple & easy

By: on 25 August 2018
A cost effective way to return/exchange items

Great innovation

By: on 1 January 2018
The $10 returns pack is a great idea. I bought the wrong sized boots for my dressage mare and could return them cheaply for an exchange. Great idea thanks!

Purchase & Returns

By: on 13 January 2017
Exceptional service, excellent products and very easy and convenient returns. Will be a return customer and highly recommend.

Postage return pack

By: on 11 January 2017
Great idea and worked well The communication by email, by the company, is outstanding

The best

By: on 20 September 2016
The best service and great products. Super quick postage and fast and easy returns.

Great value

8 December 2015
Quick, easy and cost efficient

Value for money

21 July 2015
Very user friendly

Excellent service

By: on 15 July 2015
Great idea with the returns post pack saves a lot of time

Fantastic Value

By: on 10 July 2015
This return package saved me quite a lot of money - it's a great idea and you don't have to buy it when you purchase your product. If you need it after you receive your item Ashbree will send you one and take the low cost off your return.

great way to return goods

By: on 11 May 2015
very happy with return post pack, especially because I didn't need to line up at post office.

hassle free returns

By: on 5 May 2015
great customer service


5 May 2015
I ordered the wrong size boot but the returns post option was hassle free and easy. I got the correct size in under a week - awesome, thanks

Return Post Pack

By: on 9 March 2015
Great service, thank you.

Fantastic product

By: on 8 February 2015
very cost effective and easy to use

Great idea !!

By: on 27 January 2015
What a great idea ! Thanks Ashbree - you really are the easiest and the best online saddlery store to do business with !! Quality products and quality service to match ! Thankyou

Returns Postage Pack

By: on 6 January 2015
Too easy, thank you to Ashbree Saddlery for excellent service, the sports boots are great and thanks to this easy returns service we have the perfect fit for our horse

Returns Postage Pack

By: on 15 October 2014
How simple is this. It was so easy. Thank you Ashbree for being so good to deal with… and I love my riding boots now I have the right size.

Write a product review

Others Also Bought

More From This Category